Welcome to EconSieve!
These Terms and Conditions ("Terms") outline your rights and obligations when accessing and using our platform. By using EconSieve, you agree to these Terms. If you do not agree, please refrain from using our services.
1. Introduction
EconSieve is an AI-powered platform designed to simplify financial and economic document analysis. These Terms govern your use of our services and the terms of purchase, payment, and support. If you have any questions, please contact us at
admin@econsieve.com.
2. Paddle as Merchant of Record
Our order process is securely managed by our online reseller, Paddle.com, which acts as the Merchant of Record for all transactions.
Paddle.com handles payment processing, invoicing, customer service inquiries, and refunds.
For any order-related issues, you may contact Paddle directly at Paddle.com Support.
3. Your Responsibilities
As a user of EconSieve, you agree to:
• Use our platform only for lawful and legitimate purposes.
• Provide accurate and up-to-date information during registration and payment.
• Carefully review all details of your purchase, including product descriptions, pricing, and subscription terms (if applicable).
• Accept our Terms and Refund Policy before completing a purchase.
• Notify us promptly in case of errors or issues with your order.
4. Payments and Refunds
Payments are processed securely through Paddle.com. We do not store or process any payment card details.
Refund requests must comply with our Refund Policy, available on our website. Paddle handles refunds directly, ensuring transparency and compliance.
Buyers are responsible for understanding the terms of the purchase, including any applicable subscription renewals or recurring charges.
5. Product Fulfillment and Activation
Upon successful payment, product access or activation is immediate unless stated otherwise.
You will receive a confirmation email with activation instructions, your order details, and relevant support contacts.
Please retain this email as proof of purchase.
6. Security and Data Privacy
• PCI Compliance: EconSieve ensures all transactions are secure and PCI DSS compliant. We do not store cardholder data under any circumstances.
• GDPR Compliance: We respect your privacy and handle your personal data in accordance with the General Data Protection Regulation (GDPR). For details on how we process your data, please review our Privacy Policy.
7. Disputes and Chargebacks
If you experience an issue with a transaction:
• Contact Paddle support or EconSieve support to resolve the issue promptly.
• In the event of a chargeback, Paddle will act on our behalf to provide evidence to your bank or PayPal for resolution.
• Chargebacks incur a fee, which is passed on to the buyer if the dispute is deemed invalid.
8. Transparency and Communication
• We strive for complete transparency in all transactions:
• Product Clarity: We ensure buyers have a clear understanding of what they are purchasing, including features, limitations, and pricing.
• Policies: Our Terms, Refund Policy, and support details are prominently displayed on our website and communicated post-purchase.
• Subscription Terms: Buyers entering into subscriptions will receive clear information about billing cycles and cancellation terms.
9. Compliance with Best Practices
EconSieve adheres to best practices to ensure a seamless and trustworthy experience:
• Offering a 14-day money-back guarantee.
• Consumer Right to Cancel The cancellation period will expire after 14 days from the day after completion of the Transaction. To meet the cancellation deadline, it is sufficient that you send us your communication concerning your exercise of the cancellation right before the expiration of the 14 day period.
• Providing SSL-secured checkout pages to safeguard sensitive information.
• Ensuring activation instructions are clear and easily accessible.
10. Customer Support
We are committed to providing timely and effective support:
Email:
admin@econsieve.com
Order Support: For issues related to payments or orders, contact Paddle.com Support directly.
11. Limitations of Liability
EconSieve is provided "as is" without warranties of any kind, express or implied.
We are not liable for any indirect, incidental, or consequential damages arising from your use of our platform.
Our liability is limited to the amount paid by the buyer for the product or service in question.
12. Updates to Terms and Conditions
We may update these Terms to reflect changes in our practices, legal requirements, or product offerings.
Updated Terms will be posted on our website with a "last updated" date. Continued use of our services indicates your acceptance of the revised Terms.
13. Governing Law
These Terms are governed by and construed in accordance with the laws of Serbia. Any disputes will be resolved in the courts of Serbia.
By using EconSieve, you confirm that you have read, understood, and agree to these Terms and Conditions. We are committed to ensuring transparency, security, and satisfaction for our users.
Thank you for choosing EconSieve!
For any inquiries or further clarification, please contact us at
admin@econsieve.com
